Meet the Team

At Masters Insurance Group our team of highly experienced professionals are dedicated to supporting your employee benefits, commercial, specialty, or personal insurance needs. Our team takes a proactive approach to ensure your strategic risk management plan provides comprehensive coverage while supporting your long-term objectives. Whatever your insurance needs are, the Masters Insurance Group team can provide tailored care and solutions. Contact us today to learn more.

Westerville Office

Greg Masters Business Headshot

Principal Agent

Greg Masters

Greg is the owner and principal agent of Masters Insurance Group. He has a fiery passion for helping people. The most rewarding part of his job, by far, is working with the team to best serve our clients while encouraging each team member to achieve their full potential.

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Life and Financial Advisor

Kevin MacLean

Kevin entered the world of personal finance in February of 1988. “When I am asked what it is that I do, it is not always a simple answer. I assist my clients in choosing the proper amount of insurance and investment products they need in order to protect themselves against life’s unknowns. I assure that during retirement, they will have enough money for potential long-term care needs and a lifetime of income.”

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Senior Account Manager

Jerry Crabtree

In his 20 years as an agent, Jerry’s motto is TCB, taking care of business. He studied business at Ohio State University.

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Steph Business Headshot

Account Manager

Stephanie Domer-Shelley

Stephanie graduated from Licking Valley High School a year early and attended DeVry for a degree in Computer Programming Data Base Management. She has been with Masters Insurance for two years and has eleven years of experience.

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Account Manager

Ken Clutsam

Ken has had the privilege of working in the insurance industry since 2009 and loves most working closely with policyholders. He believes strongly in building relationships through the review process. His goal is helping customers manage their exposure to risk. He achieves this goal by determining the best possible coverages and coverage limits for the most cost-effective premiums.

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Patti Business Headshot

Account Manager

Patricia Conrad

Patricia joined Masters Insurance Group in 2016. With many years of experience in insurance, she has been focusing on personal lines for the past 7 years. Her favorite part of the job is the day-to-day interaction with her clients. Being able to answer their questions and assist them with their policies and new quotes helps her provide the world-class service that she values.

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Darlene Business Headshot

Account Manager

Darlene Slater

Darlene has had the pleasure of being associated with Masters Insurance Group since March 2016. Prior to that, she worked for Nationwide Corporate in the National Sales Solution Center. She has over 20 years of selling experience. Darlene couldn’t be happier with her position here at MIG and finds this a positive, cheery environment that has our members’ best interest at heart. She has the distinct honor of servicing terrific Nationwide members and working side-by-side with an outstanding, dedicated team!

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Client Care Associate/ Facilities Administrator

Dan Mussetter

As a client care professional, Dan’s favorite part of the job is the diversity that each day brings. Not knowing who is on the other end of the phone and what challenges they are presenting keeps him on his toes. He has been in this position for 7 years and not a minute has been boring!

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Reynoldsburg Office

Senior Account Manager

Denise Crist

Denise comes from a hard-working, blue-collar family in Massillon, Ohio. She has her bachelor’s degree in English from The Ohio State University. Denise’s husband and two children also have degrees from OSU! She has 20 years of experience with the agency where excellent service is her top priority!

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Kathy Carpenter Business Headshot

Account Manager

Kathy Carpenter

Kathy has worked in the insurance industry for the better part of 30 years. She has a bachelor’s degree from The Ohio State University in Political Science and Criminal Justice. The best part of her job is earning the trust of her clients and making an impact in their lives and communities.

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Account Manager

Kim Webb

Kim’s friendly voice is the first you hear when you call our office! She answers the phones and handles many client care projects. She has been in the industry for the last 20 years and believes that excellent customer service is key to building good relationships. In her spare time, she loves being outdoors. She loves camping, boating and spending quality time with friends and family.

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Our locations


Westerville Location
178 W Schrock Rd, Suite A
Westerville, OH 43081
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Reynoldsburg Location
7620 Farmsbury Dr.
Reynoldsburg, OH 43068
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